Administrative Assistant

Pro Powder Inc.
Position Administrative Assistant
Department Office
Reports To President, Treasurer, General Manager
Revision Date 10/18/2022
MAJOR RESPONSIBILITIES:
• Organize and optimize office functionality and efficiency
• Support Management as needed
• Organize and maintain all office-related documents/records
• Customer service duties including answering emails/phone calls and attending to walk-in
customers
• Data entry including work ticket processing, invoicing and performance metrics
• Managing new employee on-boarding regimen and ongoing employee training
requirements and records
• Office/Employee supplies and inventory management
• ISO support including record keeping, document control and overall adherence to ISO
standards
FUNCTIONS PERFORMED IN FULFILLING MAJOR RESPONSIBILITIES:
• Define, implement and maintain organizational protocols for office operations
• Provide admin support for Owner and Management Team
• Customer service including external communication with customers and vendors
• ISO support and record keeping
• All data entry related to production and administration
• New employee on-boarding
• Maintain all employee records including yearly sort/file
• Office and employee supplies – inventory management
• Basic quoting using our ERP software and blueprints
• Additional purchasing of production supplies
• Back up support for leadership roles when needed
Employee Requirement:
• High school diploma/equivalent or relevant work experience. Associates/bachelor preferred
• Ability to work independently to achieve desired results. Self-directed
• Highly organized and disciplined
• Proficient with Microsoft Office programs
• Familiarity with QuickBooks preferred but not required
• Learn quickly and retain information effectively
• Understanding of ISO standards and requirements
• Exceptional problem solving capabilities
• Detail-oriented with the ability to multi-task
• Excellent listening and communication skills
• Ability to effectively interact and respond to management
• Flexibility to work overtime when needed